Privacy Policy – PHTAYA

This Privacy Policy explains how PHTAYA collects, uses, stores, and protects personal information when users access or use the platform. The policy is intended to provide transparency and help users understand their rights and choices regarding personal data. By using the platform, you acknowledge and accept the practices described below.

Information We Collect

PHTAYA collects information necessary to operate the platform, provide services, and support account security. The types of data collected depend on how users interact with the platform.

Information You Provide

This may include details submitted during registration, account verification, customer support inquiries, or other interactions, such as:

  • Account identifiers and contact details
  • Information required for account verification
  • Communications sent to customer support

Users are responsible for ensuring that the information they provide is accurate and up to date.

Automatically Collected Information

When users access the platform, certain information may be collected automatically to support functionality and security, including:

  • Device and browser information
  • Log data and usage patterns
  • General location data derived from technical signals

This information helps PHTAYA understand how the platform is used and improve overall performance.

How We Use Your Information

Personal data is used for legitimate operational purposes, including:

  • Creating and managing user accounts
  • Processing transactions and account requests
  • Providing customer support and responding to inquiries
  • Monitoring platform security and preventing misuse
  • Improving services and user experience

PHTAYA does not use personal information for purposes that are incompatible with those described in this policy.

Cookies & Tracking Technologies

The platform may use cookies or similar technologies to enhance functionality and analyze platform usage. Cookies help remember user preferences, maintain sessions, and support basic analytics. Users can manage or disable cookies through their browser settings. Limiting cookies may affect certain features of the platform.

Data Sharing & Disclosure

PHTAYA may share personal information only when necessary and under appropriate circumstances, such as:

  • With service providers that support platform operations
  • To comply with legal or regulatory obligations
  • To protect the rights, security, or integrity of the platform and its users

Personal data is not sold to third parties. Any data shared is limited to what is reasonably required for the intended purpose.

Data Security Measures

PHTAYA applies reasonable technical and organizational measures to help protect personal information against unauthorized access, alteration, or misuse. These measures may include secure connections, access controls, and internal data handling procedures.

No system can guarantee absolute security. Users are encouraged to protect their login credentials and use secure devices when accessing the platform.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, operational, or security requirements. When information is no longer required, it may be deleted or anonymized in accordance with internal procedures.

Your Rights & Choices

Depending on applicable laws and circumstances, users may have the right to:

  • Request access to personal data held by PHTAYA
  • Request corrections to inaccurate or incomplete information
  • Request deletion or restriction of data where appropriate

Requests related to personal data can be made through official support channels and may require identity verification.

Third-Party Links

The platform may contain links to external websites or services. PHTAYA is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review the privacy policies of any external services they access.

Children’s Privacy

PHTAYA does not knowingly collect personal information from individuals who do not meet the legal age requirement for gambling in their jurisdiction. Accounts found to be associated with underage users may be reviewed or restricted in accordance with internal policies.

Changes to This Privacy Policy

The platform may update this Privacy Policy periodically to reflect changes in operations, legal requirements, or best practices. Updates will take effect once published on the platform. Continued use of the platform after changes indicates acceptance of the revised policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how personal data is handled, you may contact PHTAYA through the official support channels available on the platform.

Final Note

This Privacy Policy is intended to support transparency and responsible data handling. Users are encouraged to review this page regularly and to use the PHTAYA platform in a manner consistent with applicable laws and personal privacy considerations.